UK Returns

Returns policy

We will offer a 28 day no-quibble money back guarantee on nearly all items!

NO UNDERWEAR SHALL BE ACCEPTED AS A RETURN DUE TO HEALTH & SAFETY LAWS.

NO REFUNDS OR EXCHANGES WILL BE ACCEPTED AFTER THIS PERIOD

You can return your item(s) to us within 28 days of receiving your order for a complete refund. All that we ask is that the item(s) must be returned to us in their original as new condition with all of the tags attached and the item(s) still in their original packaging. Items that have been used, washed, soiled or damaged in any way will invalidate our offer. Engraved items can only be returned if there is a mistake made by ourselves or the engravers. .

International customers wishing to return items for exchange or refund must do so at their own cost. Orders cancelled within 24 hours of being placed may be subject to a 2.5% charge to cover credit card fees.

Please remember to include your name, contact details and original order number when communicating with us.

IMPORTANT

Please indicate on your returns note if you wish to EXCHANGE or require a REFUND for your order and your method of return delivery payment if an Exchange is required.

EXHANGE: Will require a £3.50 charge for re-posting. This payment can be made via the methods below:

PAYPAL: richard@celticgiftware.co.uk

BACS: ACC - 93581393 SORT - 60-83-71

CASH or CHEQUE

RETURN ADDRESS

Return/ Exchange

51 Llyn Tircoed

Penllergaer

Swansea SA49LB